Public reviews from Google, Yelp, and Angi highlight the same pattern: fast response, code-compliant work, clear communication, and reliable follow-through.
“Mike from Austin was very professional when we called to have some work done. He came in with a very reasonable price for the work. Once we agreed on all the work and price. He was there with his associates on time and finished everything as requested. The work area were clean as if no work was done. I recommend Austin and would not hesitate to have them do more work if needed.”
Dennis Murphy
Google · May 2026“I have done many project with Austin plumbing. He has always answered his phone and was available for conversation. All jobs were completed. Hopefully more projects will be done in near future.”
Reza Ardebili
Google · May 2026“I cannot recommend Austin Plumbing enough! We recently had our hot water heater fail and also needed a new backflow valve going to my boiler installed as well. The owner Mike was professional, prompt, and knowledgeable from start to finish. He explained the installation process, answered all my questions about the top brands of water heaters, and completed the job quickly and efficiently. He even took the time to ensure the new unit was properly set up and that there were no leaks in the system. The work area was cleaner when he left than when he arrived. Truly exceptional service - my water system is working better than ever!”
Joe Fortunato
Google · May 2026“Mike and his team are extremely knowledgeable and very professional. I used Austin Plumbing on two occasions. My building has a lot of requirements and Mr. Rispoli worked with them to ensure all documentation and permitting was complete. I was very pleased with the work. Highly recommend.”
Jax999son
Google · May 2026“Mike from Austin was very professional when we called to have some work done. He came in with a very reasonable price for the work. Once we agreed on all the work and price. He was there with his associates on time and finished everything as requested. The work area were clean as if no work was done. I recommend Austin and would not hesitate to have them do more work if needed.”
Dennis Murphy
Google · May 2026“I have done many project with Austin plumbing. He has always answered his phone and was available for conversation. All jobs were completed. Hopefully more projects will be done in near future.”
Reza Ardebili
Google · May 2026“I cannot recommend Austin Plumbing enough! We recently had our hot water heater fail and also needed a new backflow valve going to my boiler installed as well. The owner Mike was professional, prompt, and knowledgeable from start to finish. He explained the installation process, answered all my questions about the top brands of water heaters, and completed the job quickly and efficiently. He even took the time to ensure the new unit was properly set up and that there were no leaks in the system. The work area was cleaner when he left than when he arrived. Truly exceptional service - my water system is working better than ever!”
Joe Fortunato
Google · May 2026“Mike and his team are extremely knowledgeable and very professional. I used Austin Plumbing on two occasions. My building has a lot of requirements and Mr. Rispoli worked with them to ensure all documentation and permitting was complete. I was very pleased with the work. Highly recommend.”
Jax999son
Google · May 2026“Great fast reply and service! Was a pleasure doing business with Mike.”
Matt Russo
Google · May 2026“Mike personally came out to take care of our toilet tank issue in less than 30 minutes! Super friendly and spectacular service. Highly recommend!”
Victor Huang
Google · May 2026“Very professional, and courteous. The price quote was the price I paid.”
Tom Bruckman
Google · May 2026“I am a small business and have used Mike in the past. He knows all the city codes which is invaluable and is very dependable. His prices are very reasonable compared to most companies and he cares about his clients too. We are going to use him again for another job soon. Do not look any further for plumbing services. This is the company and Mike is your guy!”
Warrior Queen
Google · May 2026“Very fast service. Extremely professional. Great work. Definitely using again. Thanks Mike!”
Charles Edmond
Google · 2021“I have been doing business with Austin Plumbing and Heating for nearly a decade. I've had Michael work on several of my buildings. The scope of the work has ranged from large boilers, sewer site lines, lift stations and gas leaks. I have been satisfied every time I've used Austin Plumbing and Heating. They have always completed work on time and within budget. The work they have done has always been up to code and passed inspection. I highly recommend them!”
Bryan B.
Yelp · Sep 12, 2022“Mike from Austin Plumbing is great! Called him at 8AM and he showed up promptly to help fix my heating pipe leak on a Sunday. Very detail oriented and made sure everything is okay. He seems very knowledgeable. Will definitely call him again for future plumbing needs. 5 stars.”
Roger C.
Yelp · Nov 15, 2020“Mike saved us from a potential disaster! We had a leaking water heater, and no prior experience with anything of this magnitude since we bought an older home. Not knowing who to call and being skeptical of someone taking advantage, we decided to call Mike at Austin Plumbing and Heating. He showed up ready to work right away. He was quick, efficient, professional, and fair. He educated us and wasted no time in getting our new water heater up and running. We highly recommend him. Don't hesitate and trust Mike!”
Mei L.
Yelp · Jun 28, 2021“They did the job quickly, efficiently and professionally. They communicated and explained everything that need to be done. I especially liked that Mike was respectful and wore a mask when speaking with my family. I highly recommend Austin Plumbing and Heating.”
MaryEllen D.
Yelp · Dec 29, 2020“Very professional!! Fast response as it was an emergency call. Couldn't be happier!”
Alana T.
Angi · Sep 26, 2024“Austin Plumbing and Heating were very professional, very responsive and the job was done efficiently. I highly recommend this company for all sewer and drain cleaning. While I was doing my laundry I came downstairs and there was water pouring out of my washer machine drain. Of course as a normal home owner I started to panic. I called many different plumbers in the area but Austin Plumbing responded quickly. I will be recommending this company to my friends and family.”
Charles J.
Angi · Sep 26, 2024“The process was pretty smooth. ConEdison's inspections were problematic but the plumbing part of it was simple. Mike and the crew installed the boiler all in 2 days. The building department inspection was passed on the first try. Mike and his crew made every inspection on time. I would hire again if I had to do plumbing work.”
“Michael was extremely helpful and helped me through the entire fiasco. While I would want to have no hot water again, I would hire Mike again!”
“I used Austin Plumbing on two occasions, for a bathroom remodel and cracked pipe that needed to be replaced. Mike from Austin Plumbing was very professional. He provided a thorough estimate and work was completed in a timely basis. Highly recommend!”
Jackie N.
Angi · Sep 12, 2022“Called upon the services of Austin Plumbing and I was extremely pleased with the workmanship that he put into my home. After he finished he also cleaned up whatever was there. Class act and I will definitely call upon his services once again.”
Jeffrey S.
Angi · Sep 13, 2022“Outstanding professional service!! We were extremely happy with the work that was done. We definitely would recommend their company.”
“Great. They showed up next day on a Saturday, were very efficient, and cleaned up after.”
Billy Z.
Angi · Sep 13, 2022