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Austin Plumbing & Heating Co. Inc.
Call Now: (718) 835-3555

Schedule Plumbing Service or a DOB Violation Review

One intake for both paths: compliance services and general plumbing service. Tell us what you need, and we'll route the response the right way from the start. New to the violation process? Start with our plumbing violation removal process.

For gas shutoffs, active leaks, or immediate deadlines, call (718) 835-3555 directly.

Contact Austin

Start Your Request

Choose compliance or plumbing service and we'll ask only for the details that matter.

Urgent issues

Gas shutoff, active leak, or Class 1 issue? Call now for the fastest response instead of waiting on a form reply.

Direct response line(718) 835-3555

What do you need help with? *

Emergency lane

Emergency? Call (718) 835-3555

Burst pipes, gas shutoffs, no heat, no hot water — don't fill out a form. Tap to call, 24/7.

Choose a request type above and the form will show only the fields that apply.

We respond within one business hour during business hours. Emergency shutoffs, active leaks, and immediate deadlines should still be called in directly.

What Happens Next

A straightforward process after you reach out

Step 01

We review the request

We look at the issue type, the property, and the urgency so the first response is useful right away.

Step 02

We call to confirm details

If anything is unclear, we call to confirm the building context, timing, and what the right path should be.

Step 03

We schedule the right next step

That may be a service visit, a compliance review, or a faster emergency response depending on the situation.

Step 04

You get a clear scope

We explain what happens next, what the likely scope is, and what information or access we need from you.

Call / Contact Fast

Reach Austin quickly when timing matters

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Emergency availability

24/7 for gas shutoffs, active water damage, and other urgent building issues.

Service area

Queens, Brooklyn, Manhattan, and the Bronx.

Field-based operation

802 Jamaica Ave, Brooklyn, NY 11208. Calls and online requests are preferred.

Business hours

Monday-Friday: 6:00 AM - 9:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Emergency response only