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Austin Plumbing & Heating Co. Inc.
Call Now: (718) 835-3555

Schedule Plumbing Service or a DOB Violation Review

One intake for both paths: compliance services and general plumbing service. Tell us what you need, and we'll route the response the right way from the start. New to the violation process? Start with our plumbing violation removal process.

For gas shutoffs, active leaks, or immediate deadlines, call (718) 835-3555 directly.

Contact Austin

Start Your Request

Choose compliance or plumbing service and we'll ask only for the details that matter.

Urgent issues

Gas shutoff, active leak, or Class 1 issue? Call now for the fastest response instead of waiting on a form reply.

Direct response line(718) 835-3555

What do you need help with? *

Emergency lane

Emergency? Call (718) 835-3555

Burst pipes, gas shutoffs, no heat, no hot water — don't fill out a form. Tap to call, 24/7.

Service details

Help us understand the job type and timing so the first callback is useful.

We respond within one business hour during business hours. Emergency shutoffs, active leaks, and immediate deadlines should still be called in directly.

What Happens Next

A straightforward process after you reach out

Step 01

We review the request

We look at the service type, building context, and urgency so the first callback is useful, not repetitive.

Step 02

We call to confirm details

We quickly confirm what is happening on site, what access is needed, and whether this is repair, maintenance, or planning work.

Step 03

We schedule the visit

Emergency work is triaged first. Standard service and planning visits are booked into the next practical opening.

Step 04

You get a clear next step

We walk you through the recommended scope, timeline, and whether permits or follow-up compliance steps are part of the job.

Call / Contact Fast

Reach Austin quickly when timing matters

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Emergency availability

24/7 for gas shutoffs, active water damage, and other urgent building issues.

Service area

Queens, Brooklyn, Manhattan, and the Bronx.

Field-based operation

802 Jamaica Ave, Brooklyn, NY 11208. Calls and online requests are preferred.

Business hours

Monday-Friday: 6:00 AM - 9:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Emergency response only